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    Shopping online for clothes and shoes in Ghana: tips to get it right

    By sneakersInn team · Updated

    To shop online for clothes and shoes in Ghana without regret, know your measurements, read each size guide, ask the seller for real photos or a video, check the delivery fee, delivery time and returns policy before you pay, and choose pay on delivery when it's available so you can check the item first. Honest sellers answer questions clearly and tell you exactly what you're buying.

    Before you order: the checklist

    CheckWhy
    Your measurementsSizes vary between makers
    The size guideConverts your measurements to their sizes
    Real photos or videoShows the actual item, not a catalogue image
    Exactly what the item isMaterial, condition, and whether it's original or a replica
    Delivery fee and timeAvoid surprises at the door
    Returns policyKnow what happens if it doesn't fit
    Payment methodPay on delivery lets you check first
    ContactA WhatsApp number or phone that answers

    How do I get sizes right?

    Measure yourself with a tape: chest, waist, inseam and foot length. Compare with the seller's size guide, not your usual size. For sneakers, see how to pick the right sneaker size.

    How do I know what I'm buying?

    Ask directly. A trustworthy seller tells you what the material is, whether an item is new or used, and whether it is original or a replica. We sell high-quality replica sneakers and say so on every product page and on our About our sneakers page.

    Why is pay on delivery useful?

    You see the item before you pay. In Greater Accra, our orders are paid on delivery, in cash or mobile money, after you've checked the pair.

    What do our deliveries cost?

    Delivery in Greater Accra costs GH₵30 to GH₵70 depending on the area and arrives within 24 hours (tomorrow). Outside Greater Accra it's GH₵40 by parcel service. Orders of 2 or more pairs ship free. See our delivery fees guide for every area.

    What's our returns policy?

    Returns are accepted for unworn items in their original packaging within 48 hours of delivery, after inspection. Every policy is on the facts page.

    Red flags when shopping online

    • No way to contact the seller
    • Refusal to send real photos
    • Prices far below everyone else's with no explanation
    • Pressure to pay immediately
    • No returns information

    Questions

    Is it safe to pay with mobile money?

    It's widely used. Pay to a named business account and keep your receipt and chat.

    How do I check a pair when it arrives?

    Check size, both shoes, stitching, glue lines and that it matches the photos. If something is wrong, tell the rider and message us on WhatsApp before you pay.

    What should I buy first?

    See the 5 types of shoes every man should own and the 5 sneakers every man needs in his rotation. Ask us anything on WhatsApp.